Todd, is a shining example of what service technician should look and act like. He is a big asset to your company. Being in the customer service business myself he is the kind of guy I look to hire in my own company. I would be happy to recommend your company and Todd any chance I get. Tom
Thomas - Ozark, MO
Jeff did a great job working with me to get the door panels. He communicated well and everything was as discussed. Very pleased with Jeff!
Larry - Springfield, MO
On time, courteous, and professional. Very helpful.
Tom - Joplin, MO
Very pleased with the installation as well as the product! Thank you.
Dave - Buffalo, MO
Great service with a smile, fast and professional. Will call again when needed.
Rick - Branson, MO
Adam did a great job. Everything functions as expected. I was concerned with how the door would look with removing the old hardware and adding new, but Adam made it look very nice and clean.
Miles - Independence, MO
I very much appreciate the knowledge of the techs that are working in the plant and the fact that they have been here often enough they can get around the plant and find the doors referenced in our on site CMMS system.
Gary - Nevada, MO
It has been a pleasure doing business with DH Pace.
Rich - Camdenton, MO
Jeff, the sales rep, and Truman, the installer, are wonderful. We have had several door installed here at our school district and the staff continuously send me compliments regarding their professionalism and attention to detail. We plan to start a multimillion dollar construction project soon and I hope to require the contractor to use Overhead Door Company/DH Pace for the entire project based on the service we have experienced from these two individuals. I am continuously impressed with these two guys.
Dusty - Cassville, MO
Thank you! Our tech took care of two doors at once, even though we just called in the 2nd problem less than an hour before he arrived.
Krista - Lee's Summit, MO
Always have quick and professional service from Customer Service at the start and a sound and professional Tech in the end.
Fritz - Kansas City, MO
This job was very time sensitive but our sales representative Steve told us that it would be done within the time frame we needed. This meant having his crew here and working overnight. A lot was at stake in making sure that we were open for business the next morning without delay. I am very happy to report that the work was completed on time and the quality of work was great! The two service technicians who performed the work went above and beyond. The job site was neatly organized, they were neatly uniformed, and they used professional business language. They represented their company very well with all of the things that they should have. They made sure our expectations were met and they made sure that all of the area was cleaned and materials were removed from the site. I was very pleased with the hard work and the completion of the job but equally impressed with their conduct. Job Well Done Guys!
Gary - Kansas City, MO
They fixed our doors in a timely manner and did a great job making sure there was a path for customers to come through. We were busy while they were here and they still made sure to work around that to get our doors in working order. Thank you!
MaKaela - Kansas City, MO
The techs did a great job dealing with a lot of trash in our dock levelers and dock locks. They made a lot of trips to the compactor and were professional dealing with any obstacles such as waiting on the moving of trailers and product.
Doug - Kansas City, MO
Overall great service and repair for our dock doors. We look forward to working with DH Pace again in the future.
Matt - Kansas City, MO
Have conducted business with you multiple times over the past few years. No matter who we contact you are always great to work with and very professional.
Steven - Kansas City, MO
Jimmy and his staff were very easy to work with. The staff was very friendly and helpful.
Cindy - Oak Grove, MO
The technician communicated perfectly with me. I was not onsite during the installation, but he kept me informed of the status from the beginning to the end. After returning and observing the work completed, it was done perfectly and professionally.
Jay - North Kansas City, MO